In an ERP project, credit management is rarely at the top of the project list, even within Finance. Yet its processes are complex and its potential business impact is significant (often greater than companies realise). Going the bought-in route not only produces a better outcome, sooner, it enables the IT team to remove it from the project list and focus more resource on the projects higher up the list
The two routes
Whichever route you choose, the start point is similar – a review of existing processes. Thereafter the outputs are considerably different, the key areas being:
Why reinvent the wheel?
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