We established Co-pilot in 2007 because we believed that credit management software and its intelligent use were the next leap forward for the credit management profession. We thought the “Broker” role was essential in just the same way as it is for credit insurance. At first, we might have been a little ahead of our time. Technology was not as high up the agenda for clients as it has become now – and software vendors sometimes didn’t understand our role or the value we bring.
We have built our client portfolio through reputation, networking and referrals. We have had clients recommend us to their direct competitors. Professionalism is a core value - we work discreetly with our clients (no brand logos on this site) and with our vendors (for example, we are careful not to give away the intellectual property of one vendor to another).
The types of software we advise on include credit risk management, collections and query management, cash allocation, customer behavioural analytics.
We strongly believe that credit management can have a fundamental impact upon market position and competitiveness. Our goal is to ensure that clients are equipped with the technology and the ideas that will enable them to deliver results now and well into the future.
“Project “A” was a success because Co-pilot was involved. Project “B” was not a success because Co-pilot was not involved” - leading European credit management software vendor
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